HAVE A QUESTION?
We’re happy to help with product questions, sizing, general inquiries, and anything else you’re not sure where to direct.
To cancel an order, please log in to your account and cancel it directly.
For faster assistance with other online order inquiries, repairs, or store-specific questions, use the dedicated contact options further down this page.
You can also visit our FAQ page for quick answers to common questions.
For anything else, fill out the form below and our team will get back to you as soon as possible.
NEED SUPPORT WITH YOUR ONLINE ORDER?
Need help with an online order? Our team can assist with order status, tracking and shipping questions, changes, returns, and incorrect or damaged orders.
To cancel an order, please log in to your account and cancel it directly.
REPAIR & BIKE FITTING INQUIRIES
Need a repair, tune-up, or bike fitting? Call your nearest store to check availability and turnaround times, or submit the appropriate request form below for repairs or bike fitting.
The Bike Zone – Mississauga
Phone: 905-232-1321
The Bike Zone – Barrie
Phone: 705-725-0892
our locations
The Bike Zone – Mississauga
Address
734 Dundas St E, Mississauga, ON L4Y 2B6
Phone: 905-232-1321
Store Hours:
Monday – Friday: 10:30 AM – 7:00 PM
Saturday: 10:00 AM – 5:30 PM
Sunday: 11:00 AM – 4:00 PM
The Bike Zone – Barrie
Address
90 Anne St S #150, Barrie, ON L4N 2E3
Phone: 705-725-0892
Store Hours:
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 8 PM
Friday: 10:00 AM – 8 PM
Saturday: 10:00 AM – 5:30 PM
Sunday: Closed
Monday: Closed
Tuesday: 10:00 AM – 6:00 PM